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Terms of use for earning and redeeming Marx reward Points

  • You will automatically earn reward points in real time from our partner rewards merchants. For every purchase of Rs.100/- from your Marx App . you will earn 1 Rewards point which is equivalent to LKR 1 Rupee.
  • Redeem your rewards points at our partner merchant outlets island wide with absolute convenience. Simply walk in to an outlet and pay with your points or combine your payment with points with back account or card.
  • There is no expiry of your earned Marx points which can be redeemed anytime.
  • Membership loyalty status will be determined on spend and is updated in real time on your points screen.
  • Marx circle members will also be rewarded at the end of each month a 5% cashback for payments done through the Marx App for spends above LKR 25,000/=
  • 1% cash back in terms of Marx points will be added to your points wallet for 12 months total spend calculated at end 31st December for members who maintain a minimum spend of LKR25,000 for each month.
  • Cossborder Payments (Private) Limited reserves the right to determine what components of the paid in amounts will qualify to earn these points.
  • Cossborder Payments (Private) Limited reserves the right to terminate the Marx Circle membership and to alter or amend the conditions of operation of the Marx Circle membership Program.
  • Points cannot be transferred or shared in full or partially.
  • Marx does not have a scheme where additional points can be purchased, i.e. Marx points cannot be purchased by cash or buying Marx points from a 3rd part and transferring to your own account.
  • Marx Circle membership will be offered to the contractual/legal registered owner of the connection and not to a third party.
  • All Marx Circle Members may receive Marx rewards communication including updates and promotion details via various mediums including SMS / messaging apps / email / post / social media, the Marx.lk website or via other direct communication methods; and consents to receive communication from the above channels.
  • The membership shall only be used in respect of offers by the Participating Establishments and in accordance with the terms and conditions set out herein and any amendments to the same at the discretion of Cossborder Payments (Private) Limited
  • Whilst every reasonable endeavor will be made by Cossborder Payments (Private) Limited to ensure that offers shall be made available by the Participating Establishments, Cossborder Payments (Private) Limited shall not be liable in anyway and no Member shall have any claims whatsoever against Nexus Mobile if the membership is not accepted or dishonored by a Participating Establishment under the Marx Rewards Program.
  • Cossborder Payments (Private) Limited shall create, maintain and update information relating to the Member and may at its absolute discretion, disclose any non-confidential information including but not limited to information such as shopping patterns, frequency of visits, basket contents, to any third party in its possession.
  • Cossborder Payments (Private) Limited shall not be liable for any defect or deficiency in the goods purchased or services rendered by a Participating Establishment. Any claim whatsoever related to the items purchased or otherwise, by a Member against or dispute between a Member with any Participating Establishment or any other party shall be settled between the Member and such parties without any reference to Marx and Cossborder Payments (Private) Limited shall not be affected by nor be obliged in any way to be involved in any such dispute. No claim by any Member against any Participating Establishments or third party shall be subject of a claim / defense or counter claim against Marx Rewards.
  • The Member shall not hold Cossborder Payments (Private) Limited liable for any loss if Nexus Mobile is not able to perform its obligations under this agreement due (directly or indirectly) to the failure of any machine, data processing system or transmission link or civil or industrial dispute, act of God or due to any other event beyond reasonable control of Nexus its servants, agents or subcontractors.
  • All disputes or differences of any kind whatsoever which may arise between the parties in connection with or arising out of this agreement relating to the Marx Rewards and remaining unsettled for a period of fourteen (14) days from the date of notification of such disputes shall be referred to arbitration by either party in accordance with the UNCITRAL Rules of Arbitration for the time being in force. The place of arbitration shall be Colombo and the language of the proceedings shall be English.

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Your money is safe. You can make a refund request for card payments up to 90 days after the original payment.

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If we fall short of your expectations in any way, let us know.

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If you face any issue, your money is immediately refunded. Sit back shop on.

Be Safe. Be Vilgilant

Please do not share your Marx Wallet password, Marx PIN, OTP, ATM card PIN, Credit/Debit card PIN or any other confidential information with anyone even if he/she claims to be from Marx. We advise our customers to completely ignore such communications report to us at cybersecurity@marx.lk

Disclaimers

Marx Wallet is issued by Crossborder Payments (Private) Limited.
Cashback is ‘Marx wallet loyalty points cashback’ given by ‘Marx Rewards’ payment platform. It can be used to pay for goods & services sold by merchants that accept ‘Marx Rewards’

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We are the payment, loyalty, rewards & marketing platform technology partner of thriving brands. We provide the payment intelligence and technology businesses need to succeed locally and globally, through one integration — propelling them further, faster.

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